We started knowing that we needed a database to help organize our growing business – but that was all we knew. We found Quickbase and a lot of other options, but the important thing for us as a local business was the ability to sit down and meet face-to-face. VARC had local staff which is a lot more personal than the typical dot-com solution. Lauren was our go-to and did a great job for us. Rather than a typical dog-and-pony web-meeting, Lauren came to our office and was genuinely interested in our business and wanted to know how we intended to use the data on the back end so she could design the database right — the first time. We met once and were able to make our decision quickly.
VARC got a beta version up and running within 10 days and we’re thrilled! They were easy to communicate with and quick to add functionality when we needed it. Throughout the process, they’ve demonstrated a “teach us to fish” attitude so that we’ll know how to create and modify reports or add a field when we need it. Nevertheless, I know I’ll always have a team to help us when we get stuck.