Having worked with other QB support, both in-house and third-party, we were impressed with the effectiveness of VARC’s team: sound thinking, customized solutions, and a can-do attitude that persisted from day one. While many vendors execute just fine, VARC tries to think through the problem and avoid time-consuming (and costly) mistakes by nudging our ideas to a better path. Where others would say you can’t do that, VARC would say “let me figure out how we can do that” or come up with an alternative solution. Timeliness and clarity of communication, transparency of timelines, and sharp insight are all qualities we continue to see from the VARC team. Through countless trials and errors, we’ve found an adaptable support team that tackles every challenge with pleasure. This is ultimately great customer service.
Sam Foner CB Partners